Privacy Policy
This privacy policy explains how Middleway Complementary Therapies uses any personal information that we obtain about you.
What we collect:
We collect the basic personal information that you give us. This includes name, contact number and email address if you have one and any information that you submit to us via our online booking system.
Why we need this
We need to know your email or contact telephone number in order to provide you with information linked to any appointment changes or cancellations made by the therapist and to communicate with you about the other services we offer which may be of benefit to you. We will not collect personal data from you that we don’t need in order to do this.
What we do with this information
The personal data that you send us is processed by Middleway Complementary Therapies staff and held securely. It is not shared with any other organisation, unless there is a legal obligation to do so or an obligation relating to a professional matter (for example, in the event of a complaint or GP referral).
You may withdraw your consent for us to hold your information at any point, and we will no longer contact you. We will delete your data if requested in this context.
What we won’t do with this information
We will never pass on any information to any other individual or organisation except in the context of the clinic: if you have been referred or have self-referred to the centre for therapy, some information about you will be shared with the person assessing and treating you to whom you are referred.
How long we keep this information
We will keep data for as long as is necessary for treatment, which may be intermittent or ongoing, or until you request otherwise.
Changes to this policy
We keep our privacy policy under review. Any updates to this policy will be placed on this web page.
Your rights
You may contact us to find out what information we hold on you. If you believe that any information that we hold on you is incorrect you can request that we correct or delete this information.
You can contact us by writing to us at:
Middleway Complementary Therapies, Middleway, Par, Cornwall, PL24 2LW or by emailing us at: Middlewaytherapies@gmail.com